Terms of Trade

TERMS OF TRADE

APPLICABLE TERMS AND ACCEPTANCE OF ORDER

These Terms and Conditions of Trade between LUXXIO LTD and the Customer shall apply to all orders including but not limited to machinery, equipment, parts and accessories, auto care and products by LUXXIO (“Goods”) and technical advice and labour for technical workmanship for repair (“Services”).

These terms and conditions shall prevail and take precedence over any document or oral message from the Customer. Where LUXXIO fails to enforce any terms or conditions under this contract LUXXIO will not be deemed to have waived these rights with respect to any term or condition or right. 

The Customer and LUXXIO acknowledge that these Terms and Conditions of Trade constitute a Security Agreement as defined by the Personal Property Securities Act 1999 (“PPSA”). For the purposes of the PPSA, Collateral shall include all and any Goods supplied by LUXXIO and the proceeds from the sale of all Goods. The Customer shall also agree not to allow any person to file a finance statement over any of the Collateral secured by this Security Agreement without the prior written consent of LUXXIO.

  • Price

LUXXIO may also confirm the price of Goods as a quotation and the Customer shall confirm acceptance by providing an order to LUXXIO or signing the LUXXIO quotation or sending an electronic confirmation to LUXXIO.

Quotations of Goods shall be valid for thirty (30) days from the date of publication but no quotation will constitute an offer unless signed by LUXXIO and LUXXIO may withdraw any quotation before the Customer’s signed acceptance.

The price may be increased if the Customer varies or alters its requirements for the Goods or Services. Variations and alterations may result from changes to instructions from the Customer requiring a changed basis for the cost of Goods or Services OR additional parts, materials or Services. Any variations regarding price or supply to that agreed in the order during the period of supply shall be confirmed in writing by LUXXIO and take precedence over that part of the order so affected.

  •       No cancellation for Make to Order Goods

Upon acceptance of a Customer order to LUXXIO for Goods or Services that are designed or procured specifically for the Customer (meaning non standard or indented to order) cannot be cancelled without the Customer paying the full cost of the manufacture or procurement of the Goods or Services to the time of cancellation. 

  • Payment

Payment shall be made according to the terms stated by LUXXIO in its quotation or invoice which shall be cash, cheque, bank card or electronic funds transfer being:

(1)      full payment prior to delivery, OR

(11)    agreed progress payments, OR

(111)   full payment by the 20th of the month following the date of invoice

The Customer agrees to make payment of all amounts due to LUXXIO without any delay or deduction whether by way of set-off or counterclaim even under dispute of the invoice.

The Customer agrees that LUXXIO has sole discretion to apply payments from the Customer to any transaction or LUXXIO invoice notwithstanding that the Customer may have applied the payment to a particular transaction or invoice.

  •          Interest for Late Payment

LUXXIO may charge the Customer interest on any monies outstanding under this contract on a daily basis at a rate equal to 5% above LUXXIO’s bank indicator lending rate. Interest is payable from the date payment was due until the date LUXXIO receives payment. LUXXIO’s right to charge interest is without prejudice to LUXXIO’s other rights or remedies for the Customer’s default in failing to pay on the due date. 

  • Suspension of Contract for Non Payment

If at any time LUXXIO reasonably deems the credit of the Customer to be unsatisfactory, it will require the Customer to provide at the Customer’s cost,

security for payment and/or LUXXIO may suspend performance of its obligations including suspension of the supply of Goods or Services under this contract.

LUXXIO may secure any or all Goods previously supplied by LUXXIO and in possession of the Customer under the Retention of Title clause to the value of the outstanding amount owed until payment is made in full OR until security is provided to LUXXIO’s satisfaction and LUXXIO may require the Customer to pay all costs incurred as a result of suspension and re-commencement of supply including debt collection and legal costs.

  • Delivery

Delivery by LUXXIO to a carrier normally used by LUXXIO shall constitute delivery of Goods to the Customer and the Customer shall accept risk in the Goods once the Goods are in the care of the carrier and the Customer agrees that LUXXIO shall not be liable for damage caused by the carrier. Completion of repair or servicing of the Goods shall constitute delivery of Services.

Delivery by LUXXIO to the premises of the Customer shall also constitute delivery and the Customer agrees that risk in the Goods shall pass to the Customer once the Goods are delivered. The Customer also agrees that LUXXIO shall not be responsible for the validity of the person accepting the Goods on behalf of the Customer at the time of delivery.

Delivery of Goods when LUXXIO advises the Customer that Goods are ready for delivery will also constitute delivery.

Goods or Services that are finished items but only part of an order may be delivered by instalments at LUXXIO’s discretion and in such case each delivery will be regarded as a separate contract and any Goods or Services delivered shall be paid by the Customer in accordance with the terms of payment.

Where LUXXIO has performed part or all of the supply of Goods or Services at a time agreed in the order but where delivery is delayed or returned because of any act, omission or delay by the Customer LUXXIO will require the Customer to pay that portion of the contract price which represents the costs incurred by LUXXIO in carrying out supply and LUXXIO may also charge stand by costs while the Customer renders their site ready.

LUXXIO will make every effort to ensure delivery of Goods and Services on time but will not be liable for any loss or damage or consequential loss to the Customer arising from delays in delivery.

  • Personal Property Securities Act

The Customer shall inform its creditors of the terms upon which it buys Goods from LUXXIO and that LUXXIO may create and register a Purchase Money Security Interest under the PPSA for any and all Goods and that the Customer agrees to waive the right to receive a verification statement for purposes of s.148 of the Act.

The Customer agrees to inform any Trustee in Bankruptcy or Liquidator of the Customer or any Receiver of the Customer’s business or assets of the rights of LUXXIO and title to the proceeds of sale.

The Security Agreement is a continuing security and will operate irrespective of any intervening payment or settlement of account until a release has been signed by LUXXIO. The security interest granted in the Collateral has the same priority in relation to any and all of the Goods supplied to the Customer at any time.

  • Risk, Ownership and Title

Risk of any loss, damage or deterioration of or to the Goods shall be borne by the Customer from the time of delivery of the Goods into the Customer’s control and the Customer shall properly insure the Goods from theft, fire or loss damage. Where the Customer fails to insure the Goods upon delivery and suffers loss or damage to the Goods, and where the Goods remain unpaid, the Customer agrees to pay LUXXIO for the full cost of the Goods.

The Customer agrees that LUXXIO has legal and equitable right to title in all and any Goods supplied that remain unpaid and ownership shall only pass to the Customer when the contract price is paid. The Customer is hereby authorised to use the Goods in the ordinary course of business as fiduciary agent and bailee of LUXXIO until the Customer pays LUXXIO in full without deduction or setoff. For as long as ownership in the Goods is retained by LUXXIO the Customer may use the Goods only in such a way that they are identifiable as the property of LUXXIO.

If the Goods including the value of Services, the subject of this contract, have become the constituent of mixed with or attached to any other goods or property of the Customer, then a proportion of the value of those goods or property to the value of LUXXIO’s Goods or value of Services shall belong to LUXXIO.

Where the Goods or Services remain unpaid the Customer hereby irrevocably gives LUXXIO, its agents or servants, the free and uninterrupted right to enter its premises during normal business hours in accordance with the PPSA repossession clauses, to search for, inspect and remove any of the Goods supplied in which LUXXIO has retained ownership.

The Customer will not hold LUXXIO responsible for any economic or consequential loss that the Customer may suffer as a result of the Goods being removed or dismantled from the property of the Customer.

LUXXIO may resell possessed Goods and credit the Customer with the proceeds of sale (less depreciation, wear and tear) and the Customer will still be liable for any outstanding monies.

  • Title upon Sale of the Goods to a Third Party

Notwithstanding that property in the Goods is retained by LUXXIO, the Customer is hereby authorised to use or sell the Goods in the ordinary course of business and to deal with such proceeds as fiduciary agent and bailee of LUXXIO until the Customer pays LUXXIO in full without deduction or setoff: provided that such authority may be revoked by written notice at any time if LUXXIO deems the credit of the Customer to be unsatisfactory or if the Customer is in default of its obligations under the contract or any other contract between LUXXIO and the Customer.

Where any Goods in respect of which title has not passed to the Customer are sold by the Customer pursuant to the authority granted, any book debt created upon sale of such Goods and the proceeds of sale of such Goods when received by the Customer shall be held upon trust by the Customer for LUXXIO. Proceeds of sale so received by the Customer shall be held as a separate fund in trust for LUXXIO and shall first be applied towards the satisfaction of all indebtedness of the Customer to LUXXIO.

  • Company Warranty & Liability

LUXXIO’s liability in respect of any claim shall relate only to specific defects in the Goods arising from faulty manufacture or from damage proven to occur before delivery by LUXXIO or defective Services. If the Customer uses the Goods for other purposes than that specified by LUXXIO in its publications or MSDS or packaging the Customer agrees to be responsible for the fitness of the Goods for the purposes required by the Customer and LUXXIO shall not be responsible and the warranty will not apply to Goods where the Customer fails to ascertain the correctness of the Goods for purposes intended by the Customer.

The warranty of manufactured products and parts shall be the warranty of the original manufacturer as to merchantable quality and fit for purposes declared in its packaging or publications or where this is not available fitness for purpose is the responsibility of the Customer.

The warranty on Goods or Services shall be three (3) months from the date of delivery by LUXXIO TO THE CUSTOMER for business to business sales and a further three (3) months from the date of delivery by THE CUSTOMER TO THE CONSUMER for business to consumer sales.

Where LUXXIO accepts liability for damage or defect under its warranty and elects to repair or replace Goods or Services it shall repair or replace the Goods to their original condition and replace Services but where this cannot be done LUXXIO will refund the purchase price in full.

LUXXIO shall not be liable for any loss of profits or any consequential, indirect or special loss, damage or injury of any kind whatsoever suffered by the Customer or any other person arising directly or indirectly from any breach of any of LUXXIO’s obligations arising under or in connection with the contract including delays in the delivery of Goods or Services or from any cancellation of the contract or from any negligence, misrepresentation or other act or omission on the part of LUXXIO, its servants, agents or contractors.

LUXXIO shall not be liable for any breach or failure to perform any of its obligations under this contract where such breach or failure is caused by war, civil commotion, hostilities, strike or lockout, act of God, fire, governmental regulations or directions, or any other cause force majeure beyond LUXXIO’s reasonable control. The occurrence of such an event shall not give the Customer a right of cancellation of the contract. 

  • Consumer Guarantees Act 1993 

WHERE THE CUSTOMER IS THE BUSINESS END USER – it is acknowledged that where the acquisition of Goods by the Customer from LUXXIO is deemed to be for the business purposes of a business, these terms shall have the effect of contracting out of the provisions of the Consumer Guarantees Act 1993 to the extent permitted by that Act and all provisions of these terms shall be read as modified to the extent necessary to give effect to that intention.

WHERE THE CUSTOMER RESELLS THE GOODS TO A THIRD PARTY CONSUMER FOR HOUSHOLD OR DOMESTIC USE – the Customer shall be mindful of its obligations under the Act to offer repair, replacement or full value of the Goods to the purchasing consumer subject to the claims conditions and upon informing LUXXIO where damage or defects occur. LUXXIO shall determine the option to be taken at its sole discretion and shall inform the Customer.

The Customer may use published material and instructions of care for the Goods provided by LUXXIO but shall not, give or make any undertaking, assertion or representation in relation to the Goods to any other person or company.

If the Customer makes any other representations to the purchaser the Customer shall indemnify LUXXIO against any liability or cost incurred by LUXXIO as a result of any breach by the Customer of this provision.

  • Claims for Defective Goods or Services, Discrepancies and Shortages 

LUXXIO may, at its discretion, repair or replace any damaged or defective Goods or Services provided that the Customer advises LUXXIO of the claim within fourteen (14) days of the defect occurring together with a claim specifically identifying the damage or defect(s); and provided that the Customer does not continue to use the Goods once the defect is known. Discrepancies and shortages of parts must be notified to LUXXIO with fourteen (14) days of delivery. 

  • When Claims will not be considered 

LUXXIO’s liability in respect of any claim shall relate only to specific manufacturing defects in the Goods.  The Customer agrees that LUXXIO will not consider claims from the Customer in respect of Goods which:

(a)   the Goods have not been paid in full and according to the terms of payment.

(b)   the defect is due to or resulting from damage of misuse or use contrary to the printed instructions of the Company for maintenance of care while in the possession of the Customer.

Common misuse is:

  • not stocking the Goods in accordance LUXXIO instructions or instructions on the packaging or label.
  • the Goods are used for purposes other than for the description of use.
  • the Goods are subject to impact or heavy loads during stocking.

(c)  the defect or failure is caused by the Customer or a third party on behalf of the Customer attempting altering or mixing of the Goods with other goods.

(d) the defect or failure is due to environmental conditions of the Customer’s site causing deterioration.

If the Customer does not comply with the above requirements for warranty and claims the Customer will be deemed to have accepted the Goods and LUXXIO will not incur any liability whatsoever in relation to the Goods. 

  • Claims for Goods Incorrectly Ordered 

LUXXIO reserves the right to allow claims for Goods that are incorrectly ordered by the Customer (provided that they are not made to order) by retaining fifteen per cent (15%) of the invoice price plus freight costs as an administrative charge and handling fee.

Claims for Goods incorrectly ordered will not be recognised by LUXXIO unless the Goods are in original condition and unless the Customer advises LUXXIO within seven (7) days of delivery.

  • Consigned Goods

The Customer agrees that Goods supplied on consignment by LUXXIO will be under the risk of the Customer meaning under the care and responsibility of the Customer but shall always remain the property of LUXXIO and will be used only for purposes agreed by LUXXIO and will not be loaned to any third party. Goods must be kept in their whole only and not re-assembled or parts changed or added or mixed with property of the Customer. The Customer further agrees to pay LUXXIO for any loss damage to consigned Goods while under the care of the Customer. The Customer agrees that Display stands and display boards, product storage equipment, cabinets etc, dispensers and equipment to apply LUXXIO products provided by LUXXIO are for LUXXIO supplied Goods only. 

  • Grounds for Termination by LUXXIO

LUXXIO immediately on written notice to the Customer may terminate this contract if an Event of Default of payments due to LUXXIO by the Customer occurs for any reason. 

Upon the termination of this agreement for any reason, all rights of the Customer granted by this agreement shall terminate. Terminations of this contract shall not relieve the Customer of its obligations to pay all monies owed by it to LUXXIO on any account whatsoever, which money shall be payable immediately notwithstanding that the date for payment of the money may not have arrived.  Termination of this contract shall not relieve the Customer from liability arising from any antecedent breach of the terms and conditions of this contract.

  • Dispute and Arbitration 

In the event of any dispute between LUXXIO and the Customer arising out of this Contract, the Customer agrees to pay the undisputed part of the outstanding monies owed and such dispute shall be referred to a Mediator to be agreed between the parties and heard in Auckland and the costs shall be equally shared and upon failure to agree to the outcomes of mediation the dispute shall be referred to an Arbitrator and arbitration conducted in accordance with the Arbitration Act 1996 and any amendments thereof. 

Upon signing the LUXXIO Credit Application OR providing an order to LUXXIO the Customer agrees that these Terms and Conditions of Trade superseded by revised terms and conditions dated and posted to the LUXXIO website shall apply.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of LUXXIO or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of LUXXIO and protected by international copyright laws. All software used on this site is the property of LUXXIO or its software suppliers and protected by international copyright laws.

LICENSE AND SITE ACCESS

LUXXIO grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of LUXXIO. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of LUXXIO. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of LUXXIO and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing LUXXIO’s name or trademarks without the express written consent of LUXXIO. Any unauthorised use terminates the permission or license granted by LUXXIO. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of LUXXIO so long as the link does not portray LUXXIO, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any LUXXIO logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. LUXXIO does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use LUXXIO only with involvement of a parent or guardian. LUXXIO and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

COPYRIGHT COMPLAINTS

LUXXIO and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.

PRODUCT DESCRIPTIONS

LUXXIO and its affiliates attempt to be as accurate as possible. However, LUXXIO does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by LUXXIO itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY LUXXIO ON AN “AS IS” AND “AS AVAILABLE” BASIS. LUXXIO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LUXXIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LUXXIO DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM LUXXIO ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LUXXIO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting LUXXIO, you agree that the laws of New Zealand, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and LUXXIO or its affiliates.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, posted on this site. These policies also govern your visit to LUXXIO. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.